I started developing my app by creating a simple user flow. This important step helped me understand how users will use the app, where key features should go, and how the app's design can make it easy to use.
Understanding the user flow helped me decide which features were most important based on what users needed. This made the app more focused and efficient. The most used functions were easy to find. This work was important for the next stages of development, where I would create a more in depth sketch of the userflow.
I worked on making the interface simple and easy to use. I made sure important features like the SOS button and navigation was joined in each screen. This time I took away my notes and structured it more understandable.
After making my first user flows, I used Miro to make a more detailed one. This new flow included specific buttons and interactive parts that are key to the app's use. In this new layout each button was put in a place that makes it easy for users to do tasks. It showed a clear pathway that users would follow to achieve their goals quickly.
I added colours to the user flow for better understanding and easy navigation. This helps anyone looking at the flow to quickly see how different parts of the app connect.
After creating the user flow, I decided to make a Information architecture map. This helps users know where they are and how to find what they need. The aim of IA is to make things easy to use and find, improving how users navigate and interact. Therefore the map is simplified.
Creating this service blueprint offered insights into the app's functionality, including the backstage elements I hadn't previously considered. While I briefly touched on this during the initial user research, this blueprint provides a more in depth perspective.
