As my app is created for healthcare staff and I don’t have the access to the one person I know within that field as they live in England I have resorted to create a mockup of how exactly it should look using friends or family. This is an area that I have never learned up until now therefore I think this will be beneficial for my future. I will be using this article as a guide.
8 Usability Testing Methods That Work (Types + Examples)
Observation
In this test, researchers observe without interacting, like a 'fly on the wall'. Participants follow instructions in a lab, while researchers only intervene if someone gets stuck. Mainly, they stay silent and take notes.
This method lets researchers watch participants' body language and facial expressions without a moderator's influence.
I feel this will be the best option for me to get started on usability testing. I could take notes while the person is using which will give me a better understanding on how easy to use my app is or not.
User 1
My aim was to get at least two users to test my app. I began with someone who works in the NHS as a contract manager.
NHS contract manager, David. Age 30
From watching this user they missed one area in my overall app which was hospital map. I’m not sure why but when hovered over some icons don’t change on hover, making it look static. This is something that I will have to go back and alter.
User could navigate through most of the app's features without significant confusion or obstacles. The app's interactive elements like dropdown menus and hover effects (except in the navigation bar) worked effectively.
The non interactive 'Settings' option could frustrate users, and the navigation bar's lack of responsive feedback (colour change) could be improved for better user experience. Ensuring that all interactive elements are consistently responsive will help reduce user confusion and enhance the navigational flow.
User 2