In today's lecture, we delved into the topic of usability testing. The class provided insights into the practical application of these methods to enhance our understanding of user interactions and improve the overall user experience.
Usability testing is a method used to evaluate the user-friendliness of a product or system by observing real users as they interact with it. This process involves participants performing specific tasks while researchers gather insights on their experience, identifying any challenges or areas of improvement. The goal is to ensure that the product is intuitive, efficient, and meets the needs of its users, ultimately enhancing overall user satisfaction. Usability testing provides valuable feedback that helps designers and developers refine and optimise the user interface for a more seamless and enjoyable user experience.
<aside> <img src="/icons/book-closed_gray.svg" alt="/icons/book-closed_gray.svg" width="40px" /> Steve Krug: Don’t make me think
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Use of drop shadows in buttons to make it have definition.
What happens when we read information?
When we read our eyes move in quick, jerky motions to scan text. They pause at certain points to absorb information, and slightly converge to focus on words. This dynamic process helps your brain recognise and understand the text quickly.
Heat Maps
UX heat maps use colours to show where users focus on a website or app, providing insights into user behaviour. By indicating hot and cool areas, designers can optimise layouts and improve user experience.
Memory
Memory in usability testing evaluates how well users remember and use information after interacting with a product. It's crucial for assessing the product's usability and identifying areas for improvement. Understanding users' memory helps design interfaces that are intuitive and leave a positive lasting impression.
In usability testing, it's important to use clear and straightforward language to communicate effectively with participants. Here are some key words and phrases commonly used in usability testing: